We carefully source only the highest-quality natural ingredients because we believe our furry friends deserve the very best. Our treats focus on real nutritional benefits, featuring premium single-ingredient or minimally processed options made from wholesome, high-quality proteins your dog will love.

We work hard to get your order to you as quickly as possible! Most orders are shipped via SF Express within 1–3 working days after we receive them. If there's any delay, we'll clearly show the estimated delivery time on our website.

Free delivery on all orders of HKD 300 and above. For orders below HKD 300, a shipping fee applies depending on size, weight, and destination (shown at checkout).

We currently deliver only within Hong Kong. We hope to expand our shipping destinations in the future!

We want you and your dog to be completely happy with your purchase. If you receive the wrong item or if anything arrives damaged, please contact us within 7 days of delivery. We'll gladly arrange a replacement or refund.

Due to hygiene and food safety reasons, we unfortunately cannot accept returns or refunds on opened (or even unopened) treats.

We're always here to help! You can reach us via

Email: cs@twotails.life or WhatsApp: (+852) 9380 7618